OKM Direct & OKM Care

OKM Direct

Exclusive support for customers who bought their OKM detector directly from OKM GmbH in Altenburg, Germany:

  • guarantee of 2 years – reaching beyond the warranty that is required by law
  • 1 hour instruction for your device
  • 90 days priority technical support* with personal contact person by phone or e-mail – response time within one business day

FREE OF CHARGE


OKM Care

This optional support extension of OKM Direct is also available for customers who bought their OKM detector from official OKM dealers worldwide.

  • 1 year guarantee extension – directly following the first 2 guarantee years
  • 1 hour remote support for Windows PC
  • 1 hour basic training + 1 h advanced training with your detector
  • 3 scan analyses
  • 1 year priority technical support* with personal contact person by phone or e-mail – response time within one business day

ONLY € 590

Buy now »


OKM Scan Analyses

Further scan analyses can be acquired optionally:

  • 1 scan analysis € 75
  • 5 scan analyses € 300
  • 10 scan analyses € 600





Relevant information for your scan analysis:

In order to analyze your scan properly, we need the original scan and the corresponding control scan. Both scans must include the length and width of the scan field. Please enter field length (impulses) and field width (scan lines) in your V3D files (in menu "Characteristics" via menu Graphics or menu icon or shortkey F9).

  I have entered the field length and width in my scan files.

Scan files upload




OKM Remote Support

If you need software or configuration support for Windows PC, you can book additional support units:

  • € 150/h remote support for Windows PC

Send request »


OKM Training

OKM offers individual trainings depending on the customer’s questions and wishes. Learn more about OKM Detector Training »
Optional training units:

Basic Training

Introduction to the use of OKM detectors.

  • € 150/h with own device
  • € 195/h with OKM device

Request appointment »

Advanced Training

Practical training in the test area and in the field.

  • € 180/h with own device
  • € 225/h with OKM device

Request appointment »

Special Training

Personalized training with focus on your individual aims.

  • € 210/h with own device
  • € 255/h with OKM device

Request appointment »


* Technical support valid for the specified period beginning from the date of purchase.
All prices are net prices.